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Monday, 20 July 2015

Client Communications Executive / Customer Relations Executive / Service Quality Ambassador / Guest Service Specialist- Automotive ADROIT HR PROFESSIONAL - Singapore, SG

Adroit HR Professional is made up of a team of dynamic professionals with strong experience in recruitment and executive search.
With our comprehensive knowledge and vast experience in a wide range of industries, we are adept in providing prompt and effective recruitment solutions to our clients.

We listen to your specific recruitment needs from the time your call is picked up, and we make recruitment a hassle-free process for employers.

 

MOM Licence : 14C6963

The Role 
Client Communications Executive / Customer Relations Executive / Service Quality Ambassador / Guest Service Specialist - (Automotive)
  
Main PurposeThe Customer Relations Executive / Service Quality Ambassador / Guest Service Concierge must understand the importance of creating a positive and professional first impression on callers and visitors for their luxury car division.

To Provide a Concierge Image Of
  • Being helpful and approachable to our guests and internal staff
  • To focus and to provide the very best in “guest service”
  • Relevant experience with good telephone etiquettes
  • Handle customer’s complaints/feedback and update to managers

     
  • Key ResponsibilitiesAttending to customers' enquiries and feedback
    Attend to customers' enquiries and feedback via the phone and email

    Product Launches & Events
     Assist in arrangement with product launches and events
     Make outbound calls for service-related campaigns

    Service Quality
    Compile reports and other administrative duties / projects

     
Knowledge Skills and Abilities
• The ability to communicate effectively with a wide range of people
• Service Oriented and places high regard in delivering excellent customer service
• Ability to work with diversity
• Good communication and interpersonal skills

• Good command of written and spoken English, with experience in business writing 

• Motivated and enthusiastic

 

(Candidate with Front Desk Customer Service, Concierge, Retail  and Hospitality experience is an advantage, and preferred)
 
 

Should you be interested, kindly forward a detailed copy of your resume in MSWord tohr@adroitcareer.com.sg
 

Please DO NOT use Quick Apply
 

Please Include The Following Details In Your Resume
(1) Personal details such as full name as in NRIC, NRIC, nationality, contact address, numbers and email and date of birth

(2) Reasons for leaving your current and previous employment(s)
(3) Current / last drawn and expected salaries
(4) Availability / Notice Period required
(5) At least 2 names and contact numbers of relevant reference persons relating to your previous employment/s.
 
We thank you in advance for your application and will get in touch with you as soon as possible should you be short-listed.

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