Human Resource Coordinator DN & Associates Executive Search Pte Ltd - Singapore
The Human Resource Coordinator will be the main point of contact for colleagues within the region and is responsible for the following:
- Inqueries, transactions and requests over phone, emails and fax
- Provide information as required
- Escalate issues and queries as appropriate to the relevant Human Resources personnel
- Deliver service to internal stakeholders with a professional manner
- Data entry to capture important discussions with colleagues
- Build and maintain database of FAQs so as to improve communication internally
- Coach callers on self service options
Desired Skills and Experience
Requirements:
- Candidate must possess at least a Higher secondary/Pre-U/A level/College, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 2 year(s) of customer service or call centre experience, with an ability to communicate with stakeholders with various levels of seniority.
- Excellent interpersonal skills and attention to detail.
- 5 -6 Full-Time position(s) available.
- An ability to converse fluently in English as well as another Asian language would be highly regarded especially Mandarin, Korean and Japanese.
- Singaporeans and PR highly preferred
Our client is a global MNC in healthcare, with its Asia Pacific regional presence located in Singapore. They are currently seeking to expand their Human Resources department with Human Resource Coordinators, who will serve internal stakeholders in answering business queries on transactions and requests.
We regret to inform in advance that only suitable candidates would be notified.
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